Organizations may be certified to the eSCM-CL (clients) and/or the eSCM-SP (service providers). An Evaluation for Certification is a third-party external evaluation of an organization's capability.
These are the only eSCM Capability Determination methods that can lead to certification by ITSqc, and should
be used when an organization wants a public record of its capabilities. Only an Evaluation for Certification leads to an ITSqc certification.
A Full Evaluation for Certification is
based on a review of the organization's implementation of all Practices in an eSCM Model (either eSCM-SP or eSCM-CL).
A Mini Evaluation for Certification is based on review of the organization's implementation of selected Practices in
an eSCM Model (examining selected Capability Levels or Capability Areas, or selected and approved subset of Practices).
An Evaluation Team performs an on-site evaluation of organization, using the eSCM Model as its benchmark, and
creates a report that is submitted to ITSqc, which convenes a Certification Board consisting of senior ITSqc staff. The Certification Board
reviews the Request for Certification and the results of the Evaluation for Certification. It then makes a Capability Determination and issues a Certificate of Capability, usually within thirty days.
The Certification Board ensures the highest levels of impartiality and confidentiality. The process includes mechanisms for the Board to hear appeals, complaints, and disputes regarding the organization's certification,
and to perform surveillance audits, as required, of a Certified Organization's capability.
In addition, the ITSqc makes all necessary arrangements to maintain their impartiality and to safeguard the confidentiality of all information obtained during the certification process.