eSCM Videos: IDB
In a move to strengthen the region’s services industry, the second Latin America and the Caribbean Outsourcing and Offshoring Forum (Outsource2LAC) was
held in Medellín, Colombia, December 4–6, 2012. The event was sponsored by the Integration and Trade Sector of the Inter-American Development Bank,
the Cooperation and Investment Agency of Medellín (ACI), Proexport Colombia, and the Program for the Transformation of Production of Colombia (PTP).
In this video from the Outsource2LAC event, Dr. Jane Siegel (ITSqc), Ana Maria Betancur Vargas (Intelligent Training de Colombia and
GCC - Global Colombia Certificación), and Swami Swaminathan (CEO of Infosys BPO) provide conference participants insights into the
benefits of eSCM-SP certification for BPO providers.
The video comments by Swaminathan came from an earlier presentation to ANDI.