|
Pittsburgh, PA , February 1, 2012 - ITSqc professionals will be actively participating in the
IAOP's 2012 Outsourcing World Summit, to be held in Orlando, Florida, USA, 20-22 February. This conference will be
preceeded by an offering of the eSCM Implementation Course.
The eSCM Models and their use are the focus of two parallel sessions in the main program:
- On Wednesday morning, as part of the Hands-On Practicum For Outsourcing Buyers track,
Dr. Bill Hefley, COP, will chair a discussion of the use of the eSCM-CL in client organizations.
He will be joined in this session by Diego Tovar discussing adoption of the eSCM-CL in SABMiller, and
more broadly in Latin America, as well as other speakers.
- Also on Wednesday morning, Dr. Jane Siegel, COP, will be chairing a session focused on
eSCM-SP in the Hands-On Practicum For Providers and Advisors.
She will be joined in this session by Diego Ossa Carvajal, BPO Project Director, Carvajal Servicios y Tecnología, Colombia, and
Jorge Osinski, PMP Manager, New Business Acquisition and Quality Programs, IBM Global Delivery Center, Argentina.
Also, on Tuesday morning, Bill Hefley will be taking part in a Keynote Panel focused on
Corporate Social Responsibility (CSR) Risks and Rewards. This panel will be moderated by
LaMae Allen deJongh, U.S. Human Capital & Diversity Managing Director, Accenture. Other
panelists include Essein Lore Eme, Associate Director, The Rockefeller Foundation; Pumela Salela,
Advisor to The World Bank; and Jeremy Hockenstein, CEO, Digital Divide Data.
Results from the IAOP's most recent Bi-Annual CSR in Outsourcing survey will be discussed.
» presentations
Globalization Today
Globalization Today is the official publication of the IAOP. The mission of
Globalization Today magazine is ambitious, yet simple – create the largest and best
informatinal publication on outsourcing by uniting and tapping the collective intellect
of individuals from around the world. As part of the Globalization Today issue available
at the 2012 Outsourcing World Summit, ITSqc will be prominently highlighted as shown here.
About IAOP
IAOP® is the global, standard-setting organization and advocate for the
outsourcing profession. With a global community of more than 110,000 members
and affiliates worldwide, IAOP is the leading professional association for
organizations and individuals involved in transforming the world of business
through outsourcing, offshoring, and shared services.
For more information, see www.iaop.org.
About ITSqc
ITSqc, LLC, the spin-off from Carnegie Mellon University created to promote best practice
models for the global IT-enabled services industry, was founded to extend the impact of
the eSourcing Capability Models. The eSourcing Capability Models were originally
developed at Carnegie Mellon University with participation from leading provider,
client and advisory organizations.
ITSqc, LLC, provides support for these Models, by training professionals about the Models,
the eSCM-based methods for determining organizational capabilities, and related professional
education programs. ITSqc, LLC, is working with
strategic partners and
Authorized Organizations to
support global adoption of the eSourcing Capability Models.
ITSqc, LLC, Directors are actively involved with IAOP in a variety of activities, including:
- Bill Hefley, Ph.D., COP
- Chairperson, Training and Certification Committee
- Chairperson, Courses and Curriculum Subcomittee
- Member, Corporate Social Responsibility Subcommittee
- Judge, Global Outsourcing 100
- Authorized Global COP Instructor
- Jeff Perdue, COP
- Member, Training and Certification Committee
- Judge, GEO Award
- Authorized Global COP Instructor
- Jane Siegel, Ph.D., COP
- Member, Latin American Advisory Board
- Member, Advocacy and Outreach Committee
- Member, Training and Certification Committee
- Co-Chair, Cloud Computing Chapter
- Authorized Global COP Instructor
|
