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Second ITSqc, LLC Director Named IAOP Member of the Year

for information:

Jeff Perdue, COP
Director, ITSqc

Phoenix, AZ, February 17, 2015 -

At the Awards session of IAOP's 2015 Outsourcing World Summit in Phoenix, Arizona, recognition for his service to
the Sourcing community was given to ITSqc Director, Dr. Bill Hefley, by IAOP's Chief Executive Officer, Debi Hamill. Dr. Bill Hefley was recognized by IAOP as an exceptional contributor - a 2015 Award Recipient as Member of the Year. IAOP honored two of its members at a luncheon ceremony during its annual conference, The 2015 Outsourcing World Summit, at the JW Marriott Desert Ridge Resort, Phoenix, Arizona on February 17, 2015.
Honored were Ron Babin, DBA, COP, Ted Rogers School of Business, Ryerson University and Bill Hefley, Ph.D., CDP, COP, Clinical Associate Professor, Katz Graduate School of Business and College of Business Administration, University of Pittsburgh, and Director, ITSqc, LLC.

This is the second year in a row that IAOP has chosen to honor an ITSqc Director with this prestigious award. Dr. Jane Siegel was named IAOP Member of the Year in 2014.

Bill is a Certified Outsourcing Professional Master Class Instructor, as is ITSqc director Jeff Perdue. Hefley serves on both the Corporate Social Responsibility (CSR) and Training and Certification committees of the IAOP. In addition, he co-chairs the IAOP Global Human Capital Chapter. He has has served for several years as a judge for the Global Outsourcing 100® and The World's Best Outsourcing Advisors, and has served as the Chair of the IAOP/ISG Global Outsourcing Social Responsibility Impact Award (GOSRIA) judging committee since the establishment of this award. As a Director of ITSqc, Hefley is a Corporate & Professional Development Strategic Alliance Partner. He co-authored IAOP’s Outsourcing Professionals’ Guide to Corporate Responsibility with Ron Babin.

About IAOP
IAOP® is the global, standard-setting organization and advocate for the outsourcing profession. With a global community of more than 120,000 members and affiliates worldwide, IAOP is the leading professional association for organizations and individuals involved in transforming the world of business through outsourcing, offshoring, and shared services.

About ITSqc
ITSqc, LLC, the spin-off from Carnegie Mellon University created to promote best practice models for the global IT-enabled services industry, was founded to extend the impact of the eSourcing Capability Models. The eSourcing Capability Models were originally developed at Carnegie Mellon University with participation from leading provider, client and advisory organizations. ITSqc, LLC, provides support for these Models, by training professionals about the Models, the eSCM-based methods for determining organizational capabilities, and related professional education programs. ITSqc, LLC, is working with strategic partners and Authorized Organizations to support global adoption of the eSourcing Capability Models.