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eSCM Certified Organization

eSCM-SP Capability Level 3 Certified Service ProviderFrontline Outsourcing (Asia) PTE LTD

Infrastructure Management, Application Management, and Business Process Management

eSourcing Capability Model for Service Providers v2

The organization has satisfied all eSCM-SP v2 Capability Level 2 and 3 Practices with provisional satisfaction of the following:

tfr03: Establish and implement procedures to ensure the continuity of service during Completion.
tfr04: Establish and implement procedures to transfer resources from the organization.
tfr05: Establish and implement procedures to manage the transfer of personnel from the organization.
tfr06: Establish and implement procedures to transfer to the client, during Completion, the knowledge gained from the specific client engagement.

*Technology Management as a Capability Area was rated as not applicable.

Current Organizational Information

Frontline Outsourcing (Asia) PTE LTD was acquired by BT Group.

Previous Contact Information

Angeline Wee
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Certified Locations

Blk 750 Chai Chee Road # 02-01/02/03
The Oasis Technopark, Chai Chee
Singapore 469000


Certificate Number 06-009
Awarded on October 23, 2006
Valid until October 23, 2008