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eSCM-CL Documents

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The eSCM-CL is a best practices model created to improve the global eSourcing market by creating a dedicated model for the industry while defining standardized activities and measures. The documents of the eSCM-CL detail the implementation and use of the model by client organizations but are written for anyone interested in understanding the practice of eSourcing.

The Model was first released in September 2006, and released globally in book form in 2009. The eSCM-CL is in use by a variety of organizations worldwide. A complementary model - the eSCM-SP - was developed centering on the issues of sourcing by service providers.

The following is a continually growing set of documents about the Model. It includes books and technical reports about the Model itself and other resources relevant to the Model. Other publications will be made available here as they become available.


eSCM-CL Books
Date Title Details

eSCM-CL Book Cover
eSourcing Capability Model for Client Organizations (eSCM-CL)
Model | Book
The eSourcing Capability Model for Client Organizations (eSCM-CL) is a “best practices” capability model. (more)
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eSCM-CL couverture de livre
eSourcing Capability Model pour les organisations clientes (eSCM-CL)
Model | Book
French edition / édition français (more)
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eSCM-CL Documents
Date Title Details
June 2, 2008 eSCM-CL v1.1 Errata
Errata for the eSCM-CL (more)
PDF (0.52 M)
2014 A comparison of the OPS Standards in OPBOK to eSCM-CL
This document presents the mapping between the Outsourcing Professional Body of Knowledge [OPBOK] and the eSCM-CL (more)
PDF (0.4 M)
March 19, 2008 eSCM-CL v1.1 Individual Practices
Each eSCM-CL practice in a separate file. (more)
ZIP (9.43 M)
January 27, 2007 eSCM-CL Annotated Bibliography
Annotated Bibliography for the eSCM for Client Organizations. (more)
PDF (1.47 M)
September 27, 2006 eSCM-CL v1.1, Part 1
The eSourcing Capability Model for Client Organizations (eSCM-CL) is a “best practices” capability model. (more)
PDF (3.72 M)
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September 27, 2006 eSCM-CL v1.1, Part 2
This document provides details about each of the ninety-five Practices in the eSCM-CL. (more)
PDF (7.42 M)
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ITSqc Series

ITSqc, LLC   VanHaren Publishing   IAOP

The eSourcing Capability Model for Client Organizations (eSCM-CL) is published globally as a part of the ITSqc Series, in association with IAOP. The ITSqc Series is edited by Dr. Bill Hefley and published by Van Haren Publishing.

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Model Authors

The authors of the eSCM-CL are:

» Bill Hefley
» Ethel Loesche

Change Request

Input from industry and government participants is vital to the improvement of the Models. To provide feedback or suggest changes to any of our publications, please use the Change Request form.

» submit a change request