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eSCM-SP Documents

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The eSCM-SP is a best practices Model created to improve the global eSourcing market by creating a dedicated model for the industry while defining standardizing activities and measures. The documents of the eSCM-SP detail the implementation and use of the Model by Service Providers but are written for anyone interested in understanding the practice of eSourcing.

The Model is currently in its second version and is in use by a variety of organizations world wide. A complimentary model - eSCM for Client Organizations - centers on the issues of sourcing by client organizations.

The following is a continually growing set of documents about the eSCM-SP. It includes technical reports about the Model itself, comparisons to other models, and other resources relevant to the Model.

eSCM-SP Book
Date Title Details

eSCM-SP Book Cover
eSourcing Capability Model for Service Providers (eSCM-SP)
Model | Book
The eSourcing Capability Model for Service Providers (eSCM-SP) is a “best practices” capability model. (more)
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eSCM-SP Documents
Date Title Details
2014 A Comparison of the OPS Standards in OPBOK to eSCM-SP
This document presents the mapping between the Outsourcing Professional Body of Knowledge [OPBOK] and the eSCM-SP. (more)
PDF (0.4 M)
December 22, 2006 eSCM-SP v2.01, Part 1
This document provides an overview of the eSCM-SP, its implementation, and methods to evaluate and certify service providers. (more)
PDF (3.94 M)
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December 22, 2006 eSCM-SP v2.01, Part 2
This document provides details about each of the eighty-four Practices in the eSCM-SP. (more)
PDF (7.41 M)
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August 22, 2007 eSCM-SP v2.01 Errata
Errata for the eSCM-SP v2.01 (more)
PDF (0.35 M)
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April 10, 2008 eSCM-SP v2.01 Individual Practices
Each eSCM-SP practice in a separate file. (more)
ZIP (8.06 M)
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October 27, 2002 eSCM-SP Annotated Bibliography
Annotated Bibliography for the eSCM for Service Providers. (more)
PDF (0.93 M)
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January 21, 2005 Measurement and the eSCM-SP v2
This report addresses the establishment of measurement principles when implementing the eSCM-SP. (more)
PDF (1.12 M)
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  eSCM-SP Comparison Reports
A series of technical reports that provide detailed comparisons between the eSCM-SP and other frameworks. (more)
PDF (1.12 M)
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ITSqc Series

ITSqc, LLC   VanHaren Publishing   IAOP

The eSourcing Capability Model for Service Providers (eSCM-SP) is published globally as a part of the ITSqc Series, in association with IAOP. The ITSqc Series is edited by Dr. Bill Hefley and published by Van Haren Publishing.

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Model Authors

The authors of the eSCM-SP are:

» Elaine Hyder
» Mark Paulk
» Keith Heston
» Bill Hefley

Change Request

Input from industry and government participants is vital to the improvement of the Models. To provide feedback or suggest changes to any of our publications, please use the Change Request form.

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