eSCM Capability Determination Methods Course
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ITSqc Price
US $2500.00 |
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Course Description
The Capability Determination Methods Course prepares participants to serve as Authorized Evaluators for Capability Evaluations or Self-appraisals. All steps of the Capability Determination process are covered
in this intensive three-day course, with an emphasis on hands-on exercises and role-playing. Successful completion of this course is the prerequisite to being authorized by
ITSqc to serve as an Evaluator for eSCM Capability Determinations. Successful completion of this course is also a prerequisite to taking the Lead Evaluator Course. |
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Materials
Participants will receive a course notebook, an eSCM Team Member guide and supplemental readings.
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Topics
- eSCM Capability Determination Overview
- Planning the Capability Determination
- Creating the Capability Determination Team
- Capability Determination Walkthrough
- Document Review
- Administer and Analyze Questionnaires
- Review Documents
- Develop Interview Scripts
- Conduct Interviews and Take Notes
- Review Implementation
- Consolidate and Rate Practice Satisfaction
- Prepare and Present Preliminary Findings
- Prepare and Deliver Final Report
- Applying eSCM in Different Contexts
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Objectives
By the end of this course, participants will:
- Be thoroughly grounded in the eSCM Capability Determination Methodology
- Be prepared to assume needed roles in the eSCM Capability Determination Team
- Understand the applicability of the eSCM Methods to differing services and market sectors
- Be introduced to the requirements for becoming an eSCM Authorized Evaluator and Authorized Lead Evaluator
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Schedule
8:30 to 5:30 each day |
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- Service Providers or Client professionals who expect to participate in or be responsible for implementing a Capability Determination effort.
- Quality consultants who plan to become authorized as an Evaluator or Lead
- Evaluator for eSCM Capability Determinations.
- Quality consultants who plan to assist organizations preparing for an eSCM Determination Team.
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- Certificate of successful completion of either the eSCM for Service Providers or eSCM for Client Organizations Course.
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