eSCM-SP Model Course

	ITSqc Price US $2500.00

Course Description
The eSourcing Capability Model for Service Providers course introduces participants to the concepts, terminology, and structure of the Model and the interrelationships of the Model components. Participants will gain an understanding of the value of the Model for service providers and clients and identify major characteristics of service providers at different capability levels. Participants who have successfully completed the course will receive a certificate of completion.

Materials
As part of the course, participants will receive the Model book, "eSourcing Capability Model for Service Providers", the course notebook, and supplemental readings.

Topics

What is IT-enabled Sourcing?
Benefits and Risks
Success and Failures in Sourcing
Need for and Development of the Model
Model Structure
Practice Descriptions
Support practices
Capability Areas and Practice Overview
Capability Levels
Using the Model
Model Summary

Objectives
There are five overall learning objectives for this course:

Be able to define IT-enabled sourcing and the reasons for success or failure
Be able to describe the value of the Model to service providers and clients
Understand the structure of the eSCM-SP and the interrelationship of its components.
Become familiar with Capability Areas and Practices.
Understand the key concepts and themes expressed in the Capability Levels.

Schedule
8:30 to 5:30 each day

Who Should Attend

Senior managers responsible for providing IT-enabled outsourcing services
Service providers who are interested in quality improvement or planning improvement programs
Clients seeking risk mitigation and consistent criteria for selection of providers
Service providers who will be participating in an eSCM-SP capability determination or self-appraisal
Quality consultants and evaluators who want to learn about a new quality model
Quality consultants who want to become authorized as part of an eSCM-SP Capability Determination Team

Prerequisites

Bachelor's of Arts or Sciences from an accredited institution of higher education
Five or more years of experience in quality efforts or outsourcing

Course Registration

Check the Course Calendar for upcoming courses. Contact the training provider to register for the course.

You may register for upcoming ITSqc training courses via email, fax or phone.

Professional Certification

This eSCM-SP Model course earns 25 Points towards COP certification or 15 CEHs towards COP recertification.

For more information, click here.


site map	\|	contact us	\|		\|	FAQ	\|	news