Legacy of Dr. Jane Siegel
Reading Time: < 1 minuteRemembering a Pioneer in eSourcing Capability Models
Dr. Jane Siegel was one of the leading figures behind the development and global adoption of the eSourcing Capability Models (eSCM). As a distinguished researcher at Carnegie Mellon University and a driving force at ITSqc, she played a pivotal role in shaping how organizations approach IT-enabled sourcing and service quality.
Her work focused on providing organizations with structured, practical frameworks to manage sourcing relationships, reduce risks, and improve performance. She was deeply involved in designing and promoting both the eSCM-SP (for service providers) and the eSCM-CL (for client organizations), ensuring they addressed real-world challenges across the full sourcing life cycle.
Dr. Siegel was widely recognized not only for her expertise but also for her dedication to collaboration, mentorship, and community building. Her vision helped bridge the gap between academic research and industry practice, making sourcing models accessible and relevant to global organizations.
Although she passed away in 2014, her influence continues. The eSCM frameworks remain an important reference for institutions, service providers, and professionals who strive to build trust and excellence in sourcing. Dr. Siegel’s legacy is embedded in the ongoing use and adaptation of these models worldwide.
| Year / Period | Milestone | Impact |
|---|---|---|
| Early Career | Academic and professional work in IT and service quality | Built expertise in technology management and organizational practices |
| Carnegie Mellon University | Researcher and leader at the Software Engineering Institute and ITSqc | Shaped methods for capability improvement in IT-enabled services |
| 2000s | Co-development of the eSourcing Capability Models (eSCM-SP & eSCM-CL) | Provided organizations with structured frameworks for sourcing excellence |
| 2010s | Global promotion and training on eSCM Models | Expanded adoption of sourcing best practices worldwide |
| 2014 | Passing of Dr. Jane Siegel | Her legacy continues through the use of eSCM Models in education and practice |